ORDERING

PLEASE SEND US YOUR ORDER REQUEST or QUERY THROUGH OUR CONTACT FORM OR EMAIL ChiffonandSpicebyKinjal@gmail.com

• Your queries are SO important to us and we will get back in touch with you at our earliest.
  
  When you contact us, please list the information which the contact form asks for as well as:
  - The Chiffon & Spice ‘name’ of the garment/s or a generic type of garment/s (i.e. lehenga, set, jumpsuit etc) you’re interested in.
  - The event (if any) for which you are looking for garments (if applicable)
  - Approximate date when you need the finished garment/s
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  After we receive the query, we will ask that you provide the following information as well:

• Specifications
  What you want changed in the current garment which is pictured; i.e. adding or deleting sleeves, color changes, adding or deleting any embellishments or making a piece longer or shorter for style.

• Body Measurements
  Please see the measurement guide below to help your tailor take the measurements and send them over to us.
  In addition, please also provide us with your HEIGHT and BRA CUP SIZE.
  When measuring length for a particular skirt, maxi dress, jumpsuit, pants etc. please take into account heel size should you choose to wear them.
  NOTE:
  - Please ensure all measurements are accurate and taken with a measuring tape to the body as we will not be able to provide additional alterations after the item arrives.
  - We have a tutorial video and other guidelines to help you take your measurements. Just ask and we will send those along.

• Date You Need Garments By
  We will do our best to accommodate the date you provide us with although, our average turnaround time is 5-8 weeks for all custom orders.
  In some cases, we are able to accommodate earlier than 5 weeks, but please check with us prior to placing your order and we will provide you with a time estimate accordingly.

• Payment

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Currently our business model does not support online shopping.
Here’s a couple of reasons why:
- The intent behind our current business model is not to mass produce our garments as we feel this takes away from the exclusivity of the products we sell.
- If a particular fabric is not available in the market, we cannot replicate that item for a custom order.

This does not mean that we may not go in the direction of e-commerce in the future.
It just means that for now, we choose to celebrate our uniqueness and create one of a kind or small batch pieces/orders for our clients.